PagerDuty settings connect Mini DBA alerting to a PagerDuty service. Use this integration for incidents that require on-call escalation.
Field
- Integration Key: the PagerDuty Events API integration key for the target service.
Configure PagerDuty
- Create or choose a PagerDuty service for database monitoring.
- Add an Events API integration.
- Copy the integration key.
- Open Settings and select Pager Duty.
- Paste the integration key.
- Save.
- Trigger a controlled test alert and confirm an incident appears in PagerDuty.
Operational Tips
- Route only actionable alerts to PagerDuty.
- Use recipient groups and alert severity rules to avoid unnecessary pages.
- Check Service Log if incidents are not created.
PagerDuty Routing Guidance
PagerDuty should be reserved for alerts that need someone to take action, especially outside normal working hours. Route high-severity database availability, backup, storage, and production performance alerts to PagerDuty, but keep informational or noisy alerts in email, Slack, Teams, reports, or the Mini DBA console.
Use a dedicated PagerDuty service for database monitoring when possible. This keeps escalation policies, ownership, and incident history clear. For managed service providers, use customer or environment context in alert names and recipient groups so the on-call engineer can identify the affected estate quickly.
Test the integration after saving the key and after any PagerDuty service changes. If incidents do not appear, check the integration key, network/proxy access, alert severity routing, and Service Log.
PagerDuty Settings FAQ
Should every alert create a PagerDuty incident?
No. Only actionable alerts should page someone. Excessive paging creates alert fatigue.
What if PagerDuty incidents are not created?
Check the integration key, service status, proxy settings, Mini DBA service logs, and whether the alert is routed to PagerDuty.
Can PagerDuty be used with email and Slack?
Yes. Use PagerDuty for urgent escalation and other channels for visibility, summaries, or lower-severity alerts.