The About page shows Mini DBA product and environment details. Use it to confirm version, license display information, licensee, and machine identity details when troubleshooting or contacting support.
What The About Page Shows
The About page can include:
- Mini DBA product version.
- Edition or license display name.
- Licensed-to information.
- Machine code or machine identity value.
- Connected engine context.
When To Use It
Use About when:
- Verifying the version after an upgrade.
- Confirming the licensee shown in the console.
- Collecting details for support.
- Checking whether the console is connected to the expected engine.
- Matching a machine code to an offline license workflow.
Support And Licensing Context
The About page is often the fastest way to collect support information without searching through configuration files. When contacting support, capture the product version, engine context, license display name, and machine identity value if requested. These details help confirm whether the console and engine are running the expected build.
For licensing issues, compare the About page with Licensing and Settings. If the console is connected to more than one engine, make sure the selected engine is the one you intend to review. License activation and deactivation happen against a connected engine instance, so the engine context matters.
After an upgrade, use About to confirm that the visible version matches the installed package. If the version looks wrong, check Service Log, Web Log, and the installation details before assuming the upgrade failed.
About Page FAQ
Why does support ask for the About page?
It provides version, license, machine, and engine context that can change how an issue is diagnosed.
Is the machine code sensitive?
Treat machine identity values as support information. Share them only through your normal support channel.
What if the license shown is not expected?
Check the selected engine, then review Licensing and Settings for activation or deactivation options.